11111 Client Advocates - Page 2 of 2 - Get ahead of the curve

We use evidence-based consultancy to improve your business and continue your success. We talk to your clients and stakeholders and use their feedback to identify how your business can be improved, to deliver revenue and EBIT growth.

Who we are

Client Advocacy & embracing disruption – can you afford not to?

The client advocacy that our clients commission helps them to embrace disruption. This is a good thing! This is because we help our agency clients to improve the way they manage and interact with their key clients. And that can have all sorts of implications for the business, and particularly for client-facing people we support. Getting to really understand what key clients think about you and your business is potentially opening you up to things you don’t want to acknowledge or hear. It … More

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Don’t get caught up in inertia via activity

After many months of nagging and cajoling by our brilliant Digital team at Pynk & Fluffy http://www.pynkandfluffy.com/ , we have finally finished the next-generation development of  our website for Client Advocates. We hope you like it – and if you don’t, or think it could be improved, please do let us know. Frankly, it has not been a difficult task, or indeed one that even one that has taken much time to do, but still it has taken us nearly six months … More

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A new financial year, a continued focus on client advocacy

So, we closed our financial accounts for our first year in business this week. It is with a great sense of achievement that we have completed the first year of trading as Client Advocates. We’ve beaten all of our first year targets (were we too prudent in our budgeting or better than we thought – that’s between us and our accountant!) and we have generated a set of really great clients who we have helped over the year, by doing … More

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