11111 Client Advocacy Archives - Client Advocates

Tag Archives: Client Advocacy

The Top 5 Actions to build better client relationships

In our last blog, http://clientadvocates.co.uk/top-5-feedback-trends-client-advocacy/, we talked about the top 5 pieces of feedback gleaned from our client advocacy work with agencies’ key accounts. We now turn to the most effective measures that an agency can take to respond to this feedback and build better client relationships. Having helped agencies respond to their key clients comments and then assessed the success of these actions 3 to 6 months down the line, the following are the most highly effective means to create closer, … More

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Top 5 feedback trends from Client Advocacy

We have been carrying out Client Advocacy (securing objective feedback from agencies’ key clients) for nearly five years, across different sectors and industries. All of the client advocacy we do is different and unique, reflecting both the different agencies we work for, and their different clients. That said, over time we have seen the following emerge as the five top client prerequisites for creating and maintaining strong client-agency relations: 1) Great, passionate people – they don’t necessarily have to be … More

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A new financial year, a continued focus on client advocacy

So, we closed our financial accounts for our first year in business this week. It is with a great sense of achievement that we have completed the first year of trading as Client Advocates. We’ve beaten all of our first year targets (were we too prudent in our budgeting or better than we thought – that’s between us and our accountant!) and we have generated a set of really great clients who we have helped over the year, by doing … More

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